6 years designing for teams and users across the UK, Germany, and Peru. Currently in Liverpool, usually somewhere between a user interview and a Figma file.
Transforming a high friction mobile enquiry flow into a guided wizard experience that increased conversions 3×.
Restructuring a high traffic discovery page into a browsable experience, validated with an 11pp conversion lift.
Redesigning high value journeys by using SEO insights and reusable design patterns to create a more consistent customer experience.